FAQs

If I do not live in Cyprus can I purchase an item?

Yes of course, we ship internationally.
Datapost Shipping – Free Shipping for orders over 100euros – 6 to 8 working days
Courier Express – Set fee 15€ – 2 to 4 working days
International Orders over 200€ are free of charge via courier express and ship in 2-4 business days depending on the country .
Kindly note that due to pandemic worldwide situation delivery shipping days may vary.

If you have any queries regarding the shipment of an item please do not hesitate to speak with our sales representative on 00357 22667503 .

Where do you ship?

We ship internationally.

What is the estimated delivery time?

We offer free shipping within Cyprus. All of our orders are sent via Courier and take approximately 1-2 working days to arrive.
For International deliveries, you have two options either by Datapost Cyprus Shipping or by Courier express. Both courier services are extremely secure and fast and your item should be with you within 2-6 working days.
Kindly note that due to pandemic worldwide situation delivery shipping days may vary.

Can I order an item over the phone/email?

Yes of course, just email us at info@oceanblue.com.cy or call us on 00357 22667503 to speak with our sales representative who will guide you through the process of purchasing an item. You can also message us through our social media @oceanbluecolletion.

If I wish to return a product? What is your refund policy?

If you are unhappy for any reason, we accept a return within 15 days of purchase. Items should be returned in their original mint condition, unworn and with their tags attached.
Once received and processed, your refund will be credited to your original method of payment minus any shipping charges and duties paid.
Please allow up to 5-8 business days for your refund to be processed. Your will be notified by email once finalized.

If I have a question regarding size a product?

Please email us at info@oceanblue.com.cy or call us on 00357 22667503 to speak directly with one of our stylists, regarding any sizing questions you may have about the product you are interested in. You can also chat with us through our social media on Facebook and Instagram @oceanbluecollection

Is my personal information secure?

We take great care in ensuring all your personal and financial information is safe and secure.

What payments do you accept?

Payments are made via credit card or through Paypal.

Can I collect my order?

Yes of course. If you live in Cyprus, you can reserve products and purchase your order from our atelier in Nicosia.