If I do not live in Cyprus can I purchase an item?
Yes of course, we ship in most countries internationally.
Our delivery options and costs vary depending on the location of the delivery address specified on checkout. International Orders will be shipped using FedEx or Aramex.
Once dispatched you will receive shipping confirmation and tracking details via email.
If you have any queries regarding the shipment of an item please do not hesitate to speak with our sales representative at +357 22667503 or via email customerservice@oeanblue.com.cy .
Where do you ship?
We mainly ship in Europe. Please see if your destination is available at checkout as we keep adding more countries.
What is the estimated delivery time?
Local orders are delivered within 2-3 working days.
For International deliveries, we use FedEx or Aramex. Both courier services are extremely secure and fast and your items should be with you within 3-9 working days.
Delivery cost can vary depending on the location of the delivery address specified on checkout.
International Orders will be shipped using FedEx or Aramex.
Kindly note that due to pandemic worldwide situation delivery shipping days may vary.
Can I order an item over the phone/email?
Yes of course, just email us at customerservice@oceanblue.com.cy or call us on +357 22667503 to speak with our sales representative who will guide you through the process of purchasing an item. You can also message us through our social media @oceanbluecolletion.
If I wish to return a product What is your refund policy?
If you are unhappy for any reason, we accept a return within 20 days of received. Items should be returned in their original mint condition, unworn and with their tags attached.
Once received and processed, your refund will be credited to your original method of payment minus any shipping charges.
Please allow up to 10 business days for your refund to be processed. Your will be notified by email once finalized.
If I have a question regarding size a product?
Please email us at customerservice@oceanblue.com.cy or call us on +357 22667503 to speak directly with one of our stylists, regarding any sizing questions you may have about the product you are interested in. You can also chat with us through our social media on Facebook and Instagram @oceanbluecollection
Is my personal information secure?
We take great care in ensuring all your personal and financial information is safe and secure.
What payments do you accept?
Payments are made via credit card or through Paypal.
Can I collect my order?
Yes of course. If you live in Cyprus, you can reserve products and purchase your order from our atelier in Nicosia.
